IMPORTANT: Services are available by appointment only. Tax filers must call 1-888- 829-5680 for an appointment. Individuals should not call United Way offices.
United Way of Erie County, following guidance from the Internal Revenue Service (IRS), made the difficult but necessary decision to suspend its free tax preparation offered services through the Erie FREE Taxes program in March as the onset of the COVID-19 pandemic hit the community.
The organization has worked with committed partners and volunteers to resume free tax preparation through Erie FREE Taxes services since that time. Thanks to the diligent work of staff and site coordinators, United Way is pleased to announce that beginning June 1, 2020 and continuing through July 15, 2020, IRS-certified volunteer tax preparers will complete 2019 tax returns for Volunteer Income Tax Assistance (VITA) tax filers on a limited basis.